Workplace conflict and how to resolve it

From colleagues to bosses, dealing with conflict is a skill to practice...

The average person will spend 90,000 hours at work over their lifetime, so learning how to resolve workplace conflict is a vital skill to practice. We asked Phillipa Perry (Author, Psychotherapist and Agony Aunt for The Observer’s hugely popular problem page) for her advice on tackling friction in the workplace.

‘Don’t think about winning or losing. You think about; how can both come away from this so that we’re both reasonably satisfied with the outcome?’

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